Hear me out. Does this sound like you? You end a team meeting and can’t recall a single thing that was said. You leave a conversation with a friend feeling disconnected and unfulfilled. You think you and your boss are on the same page, only to find out you haven’t been meeting expectations. Fortunately, listening, like any communication skill, can be improved, and Ximena Vengoechea can show you how. As a user researcher, she has spent nearly a decade facilitating hundreds of conversations at LinkedIn, Twitter and Pinterest. It’s her job to uncover the truth behind how people use, and really think about, her company’s products. In Listen Like You Mean It, she reveals the tips and tricks of the trade, including: – How to quickly build rapport with strangers – Which questions help people unlock what they need to say – When it’s time to throw out the script entirely – How to recover from listener’s drain

Autorzy	Vengoechea Ximena
Format	15.5x23.5cm
Języki	angielski
Oprawa	Miękka
Pkwiu	58.11.1
Rok wydania	2021
Tematyka	Literatura obcojęzyczna
Wydawca	Macmillan
Kod EAN/ISBN	9781529074000
Liczba stron	315